Discover how Top Industry Leaders are using Conversational AI & ChatGPT.
Co-Founder & Chief Product Officer @ Inworld
Sr. Conversation Design @Salesforce
Developer Relations Engineer @Google
Co-founder & CTO @Rasa
Founder @In Silence AI
Chief Metaverse Officer @ UneeQ
Conversation Design Principal @Salesforce
Co-founder & CEO @BotCopy
Director, Cloud Partner Engineering @Google
CEO @ Voiceflow
Sr Product Manager - Conversational AI @Intuit
Head of Customer Engineering @Google
Conversational UX Design Lead @Deloitte
Sr Conversation Designer @ GoDaddy
We feature speakers from the Top Enterprises & Brands like Google, Facebook, Amazon, Walmart, Intuit, 1-800 Flowers & many more.
Voice & VA & The Metaverse
Discover how Virtual Characters are interacting with people on Alexa, Siri, & Google Home and in the Metaverse.
AI in Customer Service
Insights on how Fortune 500 companies like Walmart, Chase, Intuit, etc are using Bots & AI.
Conversational AI for the Office
This hidden use case is one of the most biggest. We will explore how enterprises are using conversational bots and RPAs for the back office.
Artificial Intelligence & NLP & NLU
As Natural Language Understanding evolves so does our ability to build better and better conversational agents.
Conversational Design & UX
Latest design conventions, frameworks & exploration of what's working from top conversational designers.
From Zero to Launch
Discover what use cases to focus on, how to build out your teams and how to manage data and projects.
Below is a recent agenda. Agenda is not finalized.
Workshops & Certificate Programs
Day 2 Sessions
Certified Conversational UX Workshop
Day 3 Sessions
Certified AI Developer Workshop
9:00am: What is conversation design
9:30am: The psychology of conversations
10:00am: A proven CDI workflow: Theory and Starting your Bot
11:00am: Persona development
12:00am: Lunch break
1:00pm: Introduction - Conversational UX Tools & Creating 1st Assistant
2:00pm: Desiging Happy Flow, Fallbacks, and Creating a Persona
3:00pm: Exporting your project to Dialogflow and Q&A
9:00am: Lay of the Land
9:30am: How to Avoid the Biggest Pitfalls
10:00am: You Chat Stack: Analytics, Contact Center AI & Botcopy
11:00am: Dialogflow CX: Develop Your 2 Most Important Intents
12:00pm: Lunch break
1:00pm: Going Live: Deploying your Bot & Live Take Over
2:00pm: Setting up your Analytics
3:00pm: Data-Driven Training & Training your next Intent
4:00pm: Finishing the Build
Our Workshops are both LIVE and after the Conference, you'll also have on-demand access.
Students who take the workshop(s), will earn a Certification in NLP/NLU and/or a Certification in Conversational Design.