Get Certified in AI & UX
Conversational Designer Certification
NLP & NLU
Is this right for me?
Learn how to make an AI powered NLP based Voice Bot
Conversational Design Workshop: May 26th
9:00am: What is conversation design
9:30am: The psychology of conversations
Designing Flows & Personalities
10:00am: A proven CDI workflow: Theory and Starting you Bot Project
11:00am: Persona development
12:00am: Lunch break
Conversational Design Fundamentals Part 1
1:00pm: The Conversation Design Worksheet and the Conversation Design Canvas
2:00pm: Apply to Bot Project
Conversational Design Fundamentals Part 2
3:00pm: Sample Dialogue, Low fidelity flowchart
4:00pm: Apply to Bot Project
Copywriting & Managing Failure
5:00pm: Expert Copywriting & live person handover
Hans van Dam
Founder Conversation Design Institute
Conversation UX @CoCoHub
AI Developer Workshop: May 27th
9:00am: Intro to NLP
9:30am: Conversation Driven Development
10:00am: Deep dive into Natural Language Understanding
11:00am: Deep Dive into Dialogue Management
12:00pm: Lunch break
12:30pm: Build a Basic Bot
1:30pm: Add skills to your bot: Forms, Custom Actions and Responses
2:30pm: Testing and Improving your Bot!
3:00pm: Conversation Driven Development
4:00pm: Practice Session
Co-founder @ Botcopy
Co-founder @ Botcopy
Meet the Instructors
Jason Gilbert is a Conversation Designer/ VUI /Content Creator and AnnA's Co-Creator. He has written, designed and produced text/voice experiences for brands on Facebook Messenger, Twitter, Kik, Skype, Amazon Echo and Google Home.
Hans van Dam is co-founder and Dean of the Conversation Design Institute, world’s leading
training and certification institute for conversation designers. The Conversation Design Institute works with brands like Walmart, JP Morgan, Google, ABN AMRO, and many others, to make their AI Assistants more human-centric, helpful, and natural. Hans van Dam lectures at multiple universities (VU, University of Nijmegen, Goldsmiths), and speaks often at conferences around the world.
Dustin Dye is the founder and CEO of Botcopy, a Santa Monica-based software company specializing in conversational AI. After developing character and dialogue branded content for the #1 business bots on Messanger and Slack, Dustin launched Botcopy in 2017. Dustin and his team at Botcopy have been responsible for the launch of over a thousand Google Dialogflow-powered custom chatbots on websites for Global Fortune 100 companies, mid-size and small businesses in over 30 countries, in every category, and vertical.
Rob is one of Botcopy's three principal cofounders and collaborates on all major aspects of product & business. Rob’s primary leadership role is on the marketing side; ensuring the right messages reach the right people in the right way, owning marketing strategy, content production across all channels, and SEO/SEM. As a certified Google Cloud Partner and bot builder, Rob teaches monthly closed online classes on bot design/writing & best practices for Botcopy’s enterprise and Fortune 500 clients. Frequent writer and speaker on conversational AI tools and techniques, and the social and economic impact of automation technologies as they begin to encroach on tasks that perennially require human-level cognition.
Everyone Workshop Attendee will get a
FREE Video of the Entire Chatbot Conference