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Conversational Designer Certification
NLP & NLU
Developer Certification
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Learn how to make an AI powered NLP based Voice Bot
Conversational Design Workshop: Nov 18th
Agenda
Intro to Bots
9:00am: What is conversation design
9:30am: The psychology of conversations
Designing Flows & Personalities
10:00am: A proven CDI workflow: Theory and Starting you Bot Project
11:00am: Persona development
12:00am: Lunch break
Conversational Design Fundamentals Part 1
1:00pm: The Conversation Design Worksheet and the Conversation Design Canvas
2:00pm: Apply to Bot Project
Conversational Design Fundamentals Part 2
3:00pm: Sample Dialogue, Low fidelity flowchart
4:00pm: Apply to Bot Project
Copywriting & Managing Failure
5:00pm: Expert Copywriting & live person handover
Instructors
Vittorio Banfi
Co-Founder & CEO @Botsociety
Hans van Dam
Founder Conversation Design Institute
Dylan Wilczkowiak
Design @Botsociety
AI Developer Workshop: Nov 19th
Intro to Natural Language Processing
9:00am: Intro to Rasa
9:30am: Project Overview and Designing your Conversations
10:00am: Adding Skills and Abilities to your
11:00am: Set up 10 FAQs Questions
12:00pm: Lunch break
12:30pm: Conversation Driven Development
1:00pm: Practice Session
2:00pm: Connecting to a Messaging Channel
3:00pm: Practice Session
4:00pm: Testing and Improving your Bot
Mady Mantha
Senior Technical Evangelist @ Rasa
Karen White
Developer Marketing Manager @Rasa
Meet the Instructors
Vittorio Banfi is the Co-founder and CEO of Botsociety. Italian expat in California, carbonara and baseball lover.Business graduate, self-taught developer and conversation designer. Before Botsociety, he was building chatbots for the biggest companies in Italy.
Hans van Dam is co-founder and Dean of the Conversation Design Institute, world’s leading
training and certification institute for conversation designers. The Conversation Design Institute works with brands like Walmart, JP Morgan, Google, ABN AMRO, and many others, to make their AI Assistants more human-centric, helpful, and natural. Hans van Dam lectures at multiple universities (VU, University of Nijmegen, Goldsmiths), and speaks often at conferences around the world.
Mady Mantha is a Senior Technical Evangelist at Rasa. Mady studied Computer Science, Physics, and International Politics at Georgetown University. She has years of experience building ML-driven products at startups and enterprises. Mady is a space enthusiast.
Karen White is a Developer Marketing Manager at Rasa. She studied Technical Writing and is a full stack developer. Before joining Rasa, she worked in developer relations..
Everyone Workshop Attendee will get a
FREE Video of the Entire Chatbot Conference