November 18th & 19th, 2020 Online

Get Certified in AI & UX

Conversational Designer Certification


Developer Certification

Is this right for me?

Learn how to make an AI powered NLP based Voice Bot


Learn how to make an advanced AI powered Chatbot that reflects the customer journey at each stage & Get Certified in Conversational Design & AI Development.

What you'll Learn

  • How to Design your Bot

  • How to use NLP/NLU platforms to build Intents & Entities.

  • How to build enterprise grade bots.

Ideal for

  • Anyone Interested in Bots

  • Product Managers

  • Designers

  • Developers

  • Marketers

  • Entrepreneurs 

Conversational Design Workshop: Nov 18th


9:00am: What is conversation design

9:30am: The psychology of conversations

Designing Flows & Personalities

10:00am: A proven CDI workflow: Theory and Starting you Bot Project

11:00am: Persona development


12:00am: Lunch break

Conversational Design Fundamentals Part 1

1:00pm: The Conversation Design Worksheet and the Conversation Design Canvas

2:00pm: Apply to Bot Project

Conversational Design Fundamentals Part 2

3:00pm: Sample Dialogue, Low fidelity flowchart

4:00pm: Apply to Bot Project

Copywriting & Managing Failure

5:00pm: Expert Copywriting & live person handover


Vittorio Banfi

 Co-Founder & CEO @Botsociety

Hans van Dam

Founder Conversation Design Institute 

Dylan Wilczkowiak

Design  @Botsociety

AI Developer Workshop: Nov 19th

9:00am: Intro to Rasa

9:30am: Conversation Driven Development

10:00am: Deep dive into Natural Language Understanding

11:00am:  Deep Dive into Dialogue Management

12:00pm: Lunch break

12:30pm: Build a Basic Bot

1:30pm: Add skills to your bot: Forms, Custom Actions and Responses 

2:30pm: Testing and Improving your Bot!

3:00pm: Conversation Driven Development with Rasa X 

4:00pm: Practice Session

Mady Mantha 

Senior Technical Evangelist @ Rasa

Karen White

Developer Marketing Manager @Rasa

Meet the Instructors

Vittorio Banfi is the Co-founder and CEO of Botsociety. Italian expat in California, carbonara and baseball lover.Business graduate, self-taught developer and conversation designer. Before Botsociety, he was building chatbots for the biggest companies in Italy.

Hans van Dam is co-founder and Dean of the Conversation Design Institute, world’s leading
training and certification institute for conversation designers. The Conversation Design Institute works with brands like Walmart, JP Morgan, Google, ABN AMRO, and many others, to make their AI Assistants more human-centric, helpful, and natural. Hans van Dam lectures at multiple universities (VU, University of Nijmegen, Goldsmiths), and speaks often at conferences around the world.

Mady Mantha is a Senior Technical Evangelist at Rasa. Mady studied Computer Science, Physics, and International Politics at Georgetown University. She has years of experience building ML-driven products at startups and enterprises. Mady is a space enthusiast.

Karen White is a Developer Marketing Manager at Rasa. She studied Technical Writing and is a full stack developer. Before joining Rasa, she worked in developer relations..

Everyone Workshop Attendee will get a

FREE Video of the Entire Chatbot Conference

Workshop Date: November 18th & 19th, 2020

© 2017 by Chatbots Conferene TM.