May 26th & May 27th 2021

Get Certified in AI & UX

Conversational Designer Certification


Developer Certification

Is this right for me?

Learn how to make an AI powered NLP based Voice Bot


Learn how to make an advanced AI powered Chatbot that reflects the customer journey at each stage & Get Certified in Conversational Design & AI Development.

What you'll Learn

  • How to Design your Bot

  • How to use NLP/NLU platforms to build Intents & Entities.

  • How to build enterprise grade bots.

Ideal for

  • Anyone Interested in Bots

  • Product Managers

  • Designers

  • Developers

  • Marketers

  • Entrepreneurs 

Conversational Design Workshop: May 26th


9:00am: What is conversation design

9:30am: The psychology of conversations

Designing Flows & Personalities

10:00am: A proven CDI workflow: Theory and Starting you Bot Project

11:00am: Persona development


12:00am: Lunch break

Conversational Design Fundamentals Part 1

1:00pm: The Conversation Design Worksheet and the Conversation Design Canvas

2:00pm: Apply to Bot Project

Conversational Design Fundamentals Part 2

3:00pm: Sample Dialogue, Low fidelity flowchart

4:00pm: Apply to Bot Project

Copywriting & Managing Failure

5:00pm: Expert Copywriting & live person handover


Hans van Dam

Founder Conversation Design Institute 

Jason Gilbert

Conversation UX @CoCoHub

AI Developer Workshop: May 27th

9:00am: Intro to NLP

9:30am: Conversation Driven Development

10:00am: Deep dive into Natural Language Understanding

11:00am:  Deep Dive into Dialogue Management

12:00pm: Lunch break

12:30pm: Build a Basic Bot

1:30pm: Add skills to your bot: Forms, Custom Actions and Responses 

2:30pm: Testing and Improving your Bot!

3:00pm: Conversation Driven Development

4:00pm: Practice Session

Dusting Dye 

Co-founder @ Botcopy

Rob Lubow

Co-founder @ Botcopy

Meet the Instructors

Jason Gilbert is a Conversation Designer/ VUI /Content Creator and AnnA's Co-Creator. He has written, designed and produced text/voice experiences for brands on Facebook Messenger, Twitter, Kik, Skype, Amazon Echo and Google Home.

Hans van Dam is co-founder and Dean of the Conversation Design Institute, world’s leading
training and certification institute for conversation designers. The Conversation Design Institute works with brands like Walmart, JP Morgan, Google, ABN AMRO, and many others, to make their AI Assistants more human-centric, helpful, and natural. Hans van Dam lectures at multiple universities (VU, University of Nijmegen, Goldsmiths), and speaks often at conferences around the world.

Dustin Dye is the founder and CEO of Botcopy, a Santa Monica-based software company specializing in conversational AI. After developing character and dialogue branded content for the #1 business bots on Messanger and Slack, Dustin launched Botcopy in 2017. Dustin and his team at Botcopy have been responsible for the launch of over a thousand Google Dialogflow-powered custom chatbots on websites for Global Fortune 100 companies, mid-size and small businesses in over 30 countries, in every category, and vertical.

Rob is one of Botcopy's three principal cofounders and collaborates on all major aspects of product & business. Rob’s primary leadership role is on the marketing side; ensuring the right messages reach the right people in the right way, owning marketing strategy, content production across all channels, and SEO/SEM. As a certified Google Cloud Partner and bot builder, Rob teaches monthly closed online classes on bot design/writing & best practices for Botcopy’s enterprise and Fortune 500 clients. Frequent writer and speaker on conversational AI tools and techniques, and the social and economic impact of automation technologies as they begin to encroach on tasks that perennially require human-level cognition.

Everyone Workshop Attendee will get a

FREE Video of the Entire Chatbot Conference

Workshop Date: May 26th & 27th, 2021

© 2017 by Chatbots Conferene TM.