Get Certified in Building AI Agents
Goals
Learn how to make an advanced AI-powered Chatbot using LLMs and Knowledge bases.
What you'll Learn
Prompt Engineering
Leveraging LLMs & NLU
Using Knowledge Bases & RAG
Ideal for
Designers & Developers
Product Managers
AI Product Decision Makers
Master the Art of Conversational AI with Hands-On Training in AI Agent Development
Top Benefits of Attending the AI Agent Building Workshop
Hands-On
Experience
Lean skills by building your own AI Agents.
Networking Opportunities
Connect with peers and industry experts.
Expert
Guidance
Receive mentorship from seasoned AI Pros.
Enhanced Career Prospects
Boost job opportunities and career growth.
Professional Certifications
Earn a professional credential in AI.
Comprehensive Learning
Master all facets of AI agent development.
Live & On-Demand
Our Workshops are both LIVE & On-Demand. This mix allows you to learn at your own pace and get hands-on help from our instructors in the Live Workshops.
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Take Your Project to the Next Level.
AI Agent Workshops
In Person & Online
In Person
Day 1: Foundations of AI Agent Design
September 25th: 9 am to 4:00 pm PT
9:00 am: What is Conversation Design
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Introduction to conversation design principles
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Importance of user experience in AI interactions
9:30 am: AI Agent Build Stack
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Overview of tools and technologies used in AI agent building
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Introduction to platforms and frameworks
Part 1: AI Agent Building Principles
10:00 am: Psychology, Flow, Personality, Information
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Understanding user psychology and behavior
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Designing conversational flow and personality
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Information architecture for AI agents
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10:30 am: Coffee Break
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11:00 am: Designing Overall Structure
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Four Parts of an Agent
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Structuring your AI agent for optimal performance
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Hand on Mapping of your AI Agent
12:00pm: Lunch Break
Part 2: Designing & Launching your AI Agent
1:00 pm: Creating your Onboarding
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Steps to create an effective onboarding process for users
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Techniques for user engagement and retention
2:00pm: Adding Knowledge Base
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Building and integrating a knowledge base
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Ensuring accuracy and relevance of information
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2:30 pm: Coffee Break
3:00pm: Prompt Engineering & Tuning: Prompt Chaining, Personality
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Advanced prompt engineering techniques
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Tuning prompts for better user interaction
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Developing a consistent and engaging agent personality
3:30pm: Q&A and Recap
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Open session for questions and clarifications
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Launch your MVP
Online
Day 2: Advanced AI Agent Development & Going Live
September 26th: 9 am to 3:00 pm PT
9:00am - 9:30am: Taking your Agent to the Next Level
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Strategies for enhancing AI agent capabilities
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Leveraging advanced features and functionalities
9:30am - 10:00am: Deep Dive on LLMs & RAG
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Understanding Large Language Models (LLMs)
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Introduction to Retrieval-Augmented Generation (RAG)
Part 1: Knowledge Base & Prompt Engineering
10:00am - 11:00am: Advanced Prompt Engineering & Persona Set Up
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Techniques for sophisticated prompt engineering
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Setting up and refining AI agent personas
11:00am - 12:00pm: RAG: Keys to a Great Knowledge Base
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Best practices for implementing RAG
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Ensuring a robust and effective knowledge base
12:00pm - 1:00pm: Lunch Break
Part 2: Set up Pre-Determined Paths
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1:00pm: Adding Predetermined Flow
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Designing and implementing predetermined conversational paths
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Ensuring smooth and logical user interactions
2:00pm: Adding NLU
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Integrating Natural Language Understanding (NLU) capabilities
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Enhancing the AI agent's ability to understand and respond
3:00pm: Q&A | Going Live
Meet the Instructors
Stefan is the visionary behind Chatbot's Life, a globally recognized chatbot publication that has been at the forefront of the industry for the past seven years. With hands-on experience from collaborating with industry giants such as AOL, Oath, Outbrain, and National Geographic, Stefan has accumulated a wealth of knowledge in the conversational AI domain. Recently, he has pioneered the New Conversational UX Stack, a holistic approach that seamlessly integrates LLMs, Knowledge Bases/Vector DB, prompt engineering, and compelling storytelling into Conversational User Experience (CUX). As you embark on this workshop, Stefan's expertise promises to shed light on the transformative potential of conversational AI.
Austin brings to the table a rich 7-year background in UX Design, having partnered with a diverse array of startups. His intrigue with the nuanced dynamics of natural language and human-machine interactions catalyzed a shift towards Conversation Design. In the last three years, Austin has emerged as a formidable figure in Conversational User Experience (CUX), notably through his innovative work on Salesforce bots for Slack. As we delve into the world of conversational AI in this workshop, Austin's unique blend of design expertise and practical experience in bot building will be invaluable.
Every Workshop Attendee will get Access to the On-Demand Version of the Workshop