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FALL 2024 IN SAN FRANCISCO

Chatbot & AI Conference

Bots, ChatGPT, VOICE, Digital Agents, Metaverse
& 3 Certified Workshops 

Discover how Top Industry Leaders are using Conversational AI & ChatGPT.

SPEAKERS
SPEAKERS

We feature speakers from the Top Enterprises & Brands like Google, Facebook, Amazon, Walmart, Intuit, 1-800 Flowers & many more. 

Topics
Topics
Voice & VA & The Metaverse
Discover how Virtual Characters are interacting with people on Alexa, Siri, & Google Home and in the Metaverse.
AI in Customer Service
Insights on how Fortune 500 companies like Walmart, Chase, Intuit, etc are using Bots & AI.
Conversational AI for the Office
This hidden use case is one of the most biggest. We will explore how enterprises are using conversational bots and RPAs for the back office. 
Artificial Intelligence & NLP & NLU
As Natural Language Understanding evolves so does our ability to build better and better conversational agents. 
Conversational Design & UX
Latest design conventions, frameworks & exploration of what's working from top conversational designers. 
From Zero to Launch
Discover what use cases to focus on, how to build out your teams and how to manage data and projects.
Agenda

Below is a recent agenda. Agenda is not finalized. 

9:00 am to 9:10 am

Welcome Talk & Overview

Stefan Kojouharov

Founder @Chatbot Conference

9:10 am to 9:45 am

Insights from one of the Fastest Growing AI Companies

Krish Ramineni

Co-founder & CEO @ Fireflies.ai

9:45 am to 10:15 am

The Big Picture Panel

Stefan Kojouharov (Moderator), Arte Merritt (Reconfiy) & Austin Bedford (CUX)

10:15 am to 10:45 am

How startups and SMBs are using LLMs in their Chatbot

Braden Ream

CEO @ Voiceflow

10:45 am to 10:55 am

Coffee Break

10:55 am to 11:30 am

Understanding the Limitations of LLMs & How to Build Next Get Ai-Bots

Stefan Kojouharov

Founder @ChatbotsLife

11:30 am to 12:00 pm

Conversational AI Frameworks

Hans Van Dam

Natural Language AI @Amazon Web Services

Afternoon Sessions

12pm-1pm

Lunch

1:00 pm to 1:30 pm

The Future of Conversational Websites

Enterprises, CUX

Rob Lubow

Co-founder@ Botcopy

1:35 pm to 2:05 pm

LLM Era: The Language Revolution and Responsible Development of Generative AI in Contact Centers

Enterprises

Reshma Lal Jagadheesh

Data Science Manager @ The Home Depot

2:10 pm to 2:40 pm

Generative AI in the Contact Center and beyond

Enterprises

Chris Morgan Brown

Natural Language AI @Amazon Web Services

2:40 pm to 2:50 pm

Coffee Break

2:50 pm to 3:25 pm

To Fine-Tune or Not to Fine Tune

Vector DB, AI, Dev, CUX

Adam Chan

Developer Relations Engineer @Weaviate

3:30 pm to 4:00 pm

Build next-gen end-to-end customer engagement with Power Virtual Agents, Azure OpenAI, and ChatGPT

AI, Dev, NLU

Prashant G Bhoyar

CTO @AIS

4:00 pm to 4:20 pm

Community Q&A

Everyone

4:20 pm to 5:00 pm

HAPPY HOUR

Workshops & Certificate Programs 

Day 2 Sessions
Certified Conversational UX Workshop

Day 3 Sessions
Certified AI Developer Workshop 

9:00am: What is conversation design

9:30am: The psychology of conversations

10:00am: A proven CDI workflow: Theory and Starting your Bot

11:00am: Persona development

 

12:00am: Lunch break

1:00pm: Introduction - Conversational UX Tools & Creating 1st Assistant

2:00pm:  Desiging Happy Flow, Fallbacks, and Creating a Persona

 

3:00pm: Exporting your project to Dialogflow and Q&A

9:00am: Lay of the Land 

9:30am: How to Avoid the Biggest Pitfalls

10:00am: You Chat Stack: Analytics, Contact Center AI & Botcopy

11:00am:  Dialogflow CX: Develop Your 2 Most Important Intents

12:00pm: Lunch break

1:00pm: Going Live: Deploying your Bot & Live Take Over

2:00pm: Setting up your Analytics

3:00pm: Data-Driven Training & Training your next Intent

4:00pm: Finishing the Build

Our Workshops are both LIVE and after the Conference, you'll also have on-demand access. 

Students who take the workshop(s), will earn a Certification in NLP/NLU and/or a Certification in Conversational Design.

Agenda
Our Attendees
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