Topics
AI in Customer Service
Discover how Fortune 500 companies like Walmart, Chase, Intuit, etc are using Bots & AI in customer service.
Artificial Intelligence & NLP & NLU
Latest on NLP & AI for Bots, Voice Skills and RPAs.
Voice & Virtual Assistants
Discover how Alexa, Siri, & Google Home are impacting customer behavior.
Conversational RPAs
Exploring how Bots are revolutionizing RPAs.
Conversational Design & UX
Latest design conventions, frameworks & exploration of whats working.
Chatbots Ecosystem Overview & Insights on Going from Idea to Launch
Exploring Chatbots & Voice from a 30K foot view and zooming into how to apply insights and take at each stage of the product dev cycle.
If you could ask Google, IBM, T-Mobile, GoDaddy & Salesforce about Chatbots what would you ask?
We feature speaker from the Top Enterprises & Brands using Chatbot & AI as well as speakers from the Top Bot & AI Startups.
SPEAKERS
Rob Lawson
Partnerships @GoogleYi Zhang
Co-Founder & CEO @ RulAIYaki Dunietz
CEO @Conversational ComponentsAlex Weidauer
Co-Founder & CEO @ RasaGreg Bennett
UX Researcher @SalesforceMira Lynn
Conversational AI @GoDaddyStefan Kojouharov
Founder @ChatbotsLifeElizabeth Siegle
Developer Evangelist @TwilioAnamita Guha
Global Product Lead @IBM WatsonDerek Roberti
VP Technology @CognigyPhoebe Parsons
ML Engineer @T-MobileJames Lucas
Systems Specialist @ GenentechDustin Dye
Co-founder & CEO @BotCopyMady Mantha
ML Engineer @RasaCristian Ignat
Co-Founder & CEO @AggrandaLindsey McCarthy
Technical Product Manager @T-MobileRob Lubow
Co-founder & Chief Creative Officer @ BotcopyKunal Desai
Product @WalmartSean Badge
Developer Advocate @GoogleMatt Olson
CRO @SmartLoopMehfuz Hossain
Co-Founder @SmartLoop.AiRicardo Garcia-Amaya
Founder & CEO @VOIQTanya Kraljic
Voice UX @ GoogleObaid Ahmed
Founder @ BotmockShow More
Agenda
9:00 am to 9:15 am
Welcome Talk
Stefan Kojouharov
Founder @Chatbot Conference
9:20 am to 9:55 am
Keynote: How Google's Rich Business Messaging is Helping Customer Connect with Businesses
Rob Lawson
Partnerships @Google
10:00 am to 10:25 am
Ecosystem Pannel
10:30 am to 10:55 am
Virtual Assistant Ability Model: How to evaluate the level of AI required for chatbot success
Yi Zhang
Co-Founder of rul.ai
10:55 am to 11:00 am
Coffee Break
11:05 am to 11:30 am
Developing a Great AI Customer Service Bot
Mira Lynn
Conversational AI @GoDaddy
11:35 am to 12:00 pm
Multi-turn Voice Ready Deep-context Voice Chat in Action
Yaki Dunietz
CEO @Conversational Components
12:00 pm to 1:00 pm
LUNCH
1:00 pm to 1:30 pm
Keynote 2: 5 Stages of AI & NLP
Alexander Weidauer
CEO @Rasa
1:35 pm to 2:00 pm
Deep Dive into Conversational UI
Greg Bennett
UX @Salesforce
2:05 pm to 2:30 pm
All you need to know about Software Robots (Conversational RPAs)
Cristian Ignat
Co-Founder & CEO @Aggranda
2:30 pm to 2:40 pm
Coffee Break
2:40 pm to 3:05 pm
Conversational RPAs
Derek Roberti
VP of Tech@Cognigy
3:40 pm to 4:05 pm
Chatbot success in a “no bots, no BS” company
Lindsey McCarthy & Phoebe Parsons
Sr. Product Manager @T-Mobile & ML Engineer @T-Mobile
3:40 pm to 4:05 pm
Voice & Bot Insights from Twilio
Elizabeth Siegle
Developer Evangelist @ Twilio
4:10 pm to 4:35 pm
Using Psychology to Connect
Stefan Kojouharov
Founder @Chatbots Life
4:35 pm to 5:00 pm
Zero to Launch Panel
5:15 pm to 6:30 pm
HAPPY HOUR
Day 2: Workshop April 29 2020: Get Certified in Dialogflow
9:00 AM
Start Project with Dialogflow
-
Overview of Project
-
Deep Dive into Intents
-
Deep Dive into Entities
10:00 AM
NLP & NLU Fundamentals
-
Design & Develop Welcome Flow
-
Design & Develop 10 FAQ Conversations
-
Design & Develop Fall Backs
11:00 AM
Launching & Testing our Bot
-
Launching our Bot on Messenger
-
Test Bot with friends
12:00 PM
Lunch
Enjoy a delicious lunch & network.
1:00 PM
Introduction to CoCo
-
Importance of Design
-
Schema Design
-
Using Modules to Speed up Development
2:00 PM
Adding Modules to Project
-
Building with Modules
-
Implementing Modules in Project
-
Testing Modules
3:00 PM
Launching, Testing & Iterating Bot with Modules
-
Launching fully functional bot
-
Testing
-
Rapid Iterations
* Please note that our agenda is being finalized and subject to change.
Our Attendees
Sponsors
Conversational Components
Develop smarter chatbots with pre-built conversational components
AI Jobs Board
Discover latest jobs in AI, NLP & NLU, ML, Conversational UX & More
NYAI
New York Artificial Intelligence
BotCopy
The AI Industry's Front-End of Choice
Chatbots Life
#1 Bot & Voice Publication Online
BecomingHuman.AI
Top AI, ML, Deep Learning Blog
Smart Loop Ai
Make a Bot in minutes using SmartLoop
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