November 15-17, 2022
Chatbot & AI
Conference
in the Metaverse
AI, Chatbots, Voice & Digital Humans
Discover how Top Industry Leaders are using Conversational AI in their Companies and in the Metaverse.
SPEAKERS
CEO @Charisma
Business Communications @Google
Conversation Design Principal @Salesforce
VP Product Marketing @Kore AI
Founder & CEO @OpenDialog
VP of Technology @Cognigy
Product Manager @ Google
Founder @CDI
CEO @AiSera
Consultant @Creative Conversation
CEO @ Botpress Botpress
Conversation Design Senior @Salesforce
Founder @ChatbotsLife
Co-Founder & CEO @Gupshup
Co-founder & CEO @BotCopy
Character Designer @Intuition Robotics
CEO Founder @Botslovers
CTO @AIS
We feature speakers from the Top Enterprises & Brands like Google, Facebook, Amazon, Walmart, Intuit, 1-800 Flowers & many more.
Topics
Voice & VA & The Metaverse
Discover how Virtual Characters are interacting with people on Alexa, Siri, & Google Home and in the Metaverse.
AI in Customer Service
Insights on how Fortune 500 companies like Walmart, Chase, Intuit, etc are using Bots & AI.
Conversational AI for the Office
This hidden use case is one of the most biggest. We will explore how enterprises are using conversational bots and RPAs for the back office.
Artificial Intelligence & NLP & NLU
As Natural Language Understanding evolves so does our ability to build better and better conversational agents.
Conversational Design & UX
Latest design conventions, frameworks & exploration of what's working from top conversational designers.
From Zero to Launch
Discover what use cases to focus on, how to build out your teams and how to manage data and projects.
Agenda
April 12, 2022
8:00 am to 9:00am
Countdown to Live
9:00 am to 9:10 am
Welcome Talk & Overview
Stefan Kojouharov
Founder @Chatbot Conference
9:10 am to 9:45 am
A Metaverse of Metahumans: Bringing character to virtual worlds
Guy Gadney
CEO of Charisma
9:45 am to 10:15 am
The Big Picture Panel
Beerud Sheth (Gupshup), Rob Lubow (Botcopy), Muddu Sudhakar (AiSera),
Kane Sims (VUX World)
10:15 am to 10:45 am
Leveraging the power of Conversation with Google Business Messages
Tina Prestino & Bec Bright
Partnerships @Google
10:45 am to 10:55 am
Coffee Break
10:55 am to 11:30 am
Conversational Collaboration: How to set up your Organization for Conversational Success
Ronald Ashri
CEO @OpenDialog
11:30 am to 12:00 pm
The Devil is In the Details: Surprising Discoveries Around Building Voice Bots
Derek Roberti
VP of Technology @Cognigy
12:00 pm to 1:00 pm
LUNCH
1:00 pm to 1:30 pm
Chatbots in the Enterprise: How apps and bots for Google Chat are changing the workplace
Ramesh Nair
Product Manager @Google
1:30 pm to 2:00 pm
Conversational AI for Customer Love #CxL
Andres Pulgarin
CEO Founder @Botslovers
2:00 pm to 2:30 pm
From ‘Meh’ to ‘WOW!’ Forging Stronger Ties with your Customers in a Post-pandemic World
Michael Kropidlowski
Global VP of Product Marketing @Kore.ai
2:30 pm to 2:40 pm
Coffee Break
2:40 pm to 3:10 pm
Creating a Linguistically Diverse Training Data set to de-bias your Language Models
Marlinda Galapon
UX @Salesforce
3:10 pm to 3:40 pm
Where are the good chatbots? A Perspective on Creating a Knowlege-based NLU engine that works.
Sylvain Perron
CEO @ Botpress
3:40 pm to 4:10 pm
Zero to Launch Panel
Vitorio Banfi (Botsociety), Hans Van Dam (CDI) & Stefan Kojouharov (Chatbots Life)
Prashant G Bhoyar ( CTO@AIS), Dustin Dye (Botcopy), Greg Bennett (Salesforce)
4:10 pm to 5:00 pm
HAPPY HOUR
Workshops & Certificate Programs
Day 1: Live Workshop
Conversational UX Workshop
Day 2: Live Workshop
AI Developer Workshop
9:00am: What is conversation design
9:30am: The psychology of conversations
Designing Flows & Personalities
10:00am: A proven CDI workflow: Theory and Starting your Bot
Project
11:00am: Persona development
12:00am: Lunch break
1:00pm: Introduction - The nature of conversations
2:00pm: From conversations to be had to a conversation design
3:30pm: Completing your bot in OpenDialog
4:30pm:Going LIVE
9:00am: Intro to NLP
9:30am: Conversation Driven Development
10:00am: Deep dive into Natural Language Understanding
11:00am: Deep Dive into Dialogue Management
12:00pm: Lunch break
12:30pm: Build a Basic Bot
1:30pm: Add skills to your bot: Forms, Custom Actions and Responses
2:30pm: Testing and Improving your Bot!
3:00pm: Conversation Driven Development
4:00pm: Practice Session
Our Workshops are both LIVE and On-Demand. This mix allows you to learn at your own pace and then take your knowledge to the next level during our Live Workshop Sessions.
Students who take the workshop(s), will earn a Certification in NLP/NLU and/or a Certification in Conversational Design.
* Agenda is still being finalized and subject to change.
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