Topics
Enterprises & Bots
Exploring Bots with an ROI
Artificial Intelligence & NLP
Latest on NLP & AI for Bots
Voice & Virtual Assistants
Latest on Voice from Google Home, Alexa, & Siri.
Chatbots Design & UX
Latest design conventions and a look at what's working.
Chatbots as Vertical Solutions
Ecommerce, Marketing, Customer Service and domain specific bots.
Chatbots Discovery & Monetization
User acquisition and sales.
Bot Frameworks & Modules
Building Bots using Frameworks and Modules
Workshop
Part 1: Designing your Bot
Learn how to chatbot design principles, use cases, and implement them in your project.
Part 2: Building your Bot
Once designed, you will build, launch and test your bot.
Part 3: Adding AI, NLP/NLU
Learn NLP basics and add conversations to your bot. Learn how to focus on which conversations you should add and how.
If you could ask Google, Amazon & Walmart anything about Bots what would you ask?
SPEAKERS
Co-Founder & CEO @ Rasa
Developer Advocate @Google
Founder @ChatbotsLife
CTO & Co-founder @Dashbot
Co-Founder @rul.ai
Product @Walmart Global eCommerce
AI Platform Leader @Sirius
CEO @VOIQ
Co-Founder and CTO @ Transposit
Co-founder & CEO @ Automat.ai
Principal UX Design @Walmart
Head of Strategic Planning @Adobe
Co-founder & CEO @BotSociety
Founder & CEO @Aigo.ai
Co-founder & CEO @Botanalytics
President @MobileMonday
Sr. Product Marketing Director @Oracle
CEO & Co-founder @Passage AI
Founder & CEO @GetOnDemand
CEO @Dataflix
Co-founder @SmartLoop.Ai
Co-Founder @SmartLoop.Ai
Co-founder & CEO @BotCopy
Senior Manager @Accenture Strategy
Founder & CEO @Alterra.ai
Founder & CEO @BotMock
Co-founder & Chief Creative Officer @ Botcopy
Co-founder @Robocopy.io
Agenda
1:35 pm to 2:05 pm
LLM Era: The Language Revolution and Responsible Development of Generative AI in Contact Centers
Reshma Lal Jagadheesh
Data Science Manager @ The Home Depot
2:10 pm to 2:40 pm
Generative AI in the Contact Center and beyond
Chris Morgan Brown
Natural Language AI @Amazon Web Services
3:30 pm to 4:00 pm
Build next-gen end-to-end customer engagement with Power Virtual Agents, Azure OpenAI, and ChatGPT
Prashant G Bhoyar
CTO @AIS
12pm-1pm
Lunch
4:20 pm to 5:00 pm
HAPPY HOUR
4:00 pm to 4:20 pm
Community Q&A
Everyone
2:50 pm to 3:25 pm
To Fine-Tune or Not to Fine Tune
Adam Chan
Developer Relations Engineer @Weaviate
2:40 pm to 2:50 pm
Coffee Break
1:00 pm to 1:30 pm
The Future of Conversational Websites
Rob Lubow
Co-founder@ Botcopy
Our Attendees
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Aparna Sharma, Infosys
Been to every event to date and I have to admit, this is by far my favorite conference. The people our team meet was incredible and the relationships we developed were top notch. Thank you Stefan!
Dustin Dye, BotCopy
Great job with the conference. Had too much fun in New York. Thanks so much for putting that together and introducing me to PH levels at their finest. Looking forward to Bot Week in SF. The attendance was top notch. Good times.
Tom Collins, Citi
By far the best conference in the Chatbot/AI space. They do an incredible job curating the most relavent topics and in the workshop we get to apply everything we learned.
Sponsors
