Dexter Zavalza

I'm a multilingual Conversational AI (CAI) engagement leader, lead conversation designer, and CAI strategy consultant with hands-on experience designing and building while leading distributed (onshore/nearshore/offshore) delivery teams across the CAI and digital servicing landscape.

PhD by education (linguistics x literatures), GSD by personality, and data-driven like your autonomous vehicle (with similar engine torque), I strategize, design, and write for conversational AI systems and interfaces while leading enterprise-scale conversational AI implementations across modalities, industries, and global time zones...when I'm not wrangling my kids, chasing surf, hobby-building multimodal VUIs or mentoring junior colleagues.