SPEAKING: Operationalizing Context in Conversational AI
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Denise Martinez

Denise Martinez

Conversation Design Senior

Salesforce

SPEAKING: Operationalizing Context in Conversational AI

Learn about the SPEAKING model – a conceptual framework for designers within and outside the Conversation Design practice who seek to turn abstract concepts into something that can help us systematically gather language, culture, and context data.



Speaker's Bio

Designing impactful experiences for humans and systems.

Denise is a Conversation Designer based in the Netherlands. Her curiosity and passion for linguistics and technology got her started in this field.

She advocates for the importance of context and cultural understanding and how it plays a huge role in our communication style.

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