Sr. Mgr Conversational AI
Smarter Bots Need Smarter Teams
Sharing learnings that followed the epic journey of integrating data into the QuickBooks bot, to personalize conversations with customers. This has materially shifted our conceptualization of the conversation design workflow, and necessitated the division of a whole new track in our team.
As long as technology stubbornly refuses to make itself easy, Mira will continue to enable boldly reaching through the vast veil of time and space to hold hands wherever they need to be held, heroically triumphing over complexity.