In Depth Exploration of Conversational Design and Customer Relationship Building using Bots & Voice
Goals
Learn how the top conversational designers are using Chatbots and Voice to help both users and businesses effortlessly achieve their goals.
Topics
-
Conversational Design as a relationship tool
-
Conversational design frameworks
-
Using Copy to persuade
Ideal for
-
C-Level Execs & Product Managers/Owners
-
Design Agencies
-
Designers
Marketing Deep Dive

Dustin Dye
Founder at BOTCOPY

Rob Lubow
Co-founder & CMO @ Botcopy
Chatbot UX & Copy Masterclass
-
Bot Design Frameworks
-
Keys to Designing a great user experience
-
Metrics that matter
-
Perfecting your Copy
Conversational design is both an art and a science.
In this masterclass, Rob and Dustin will start by giving you an ideal mind map of what conversation design is really about and a design framework you can use in your project. Once you have a good foundation, they will move onto more advanced topics like user engagement, personalization, copywriting and creating the ideal user experience.
About BotCopy
Imagine if you could get copywriting help from Hollywood script writers... Enter Rob and Dustin. Rob and Dustin are co-founder of BotCopy, an LA based Bot/AI design firm that helps build bots for enterprises while designing the perfect user experience. They have worked clients like Swelly, RedBull, Amazon .Bot, and many many more.
Knowing Exactly what to Say: Hacking Bot Persuasion using Psychometrics
-
What is Psychometrics
-
Big 5 Personality Theory
-
Know What to Say, When to Say it, and How to Say it!
