CERTIFIED

Live Workshops

IN PERSON & ON-DEMAND

SEPTEMBER 25TH & 26TH 2024

Get Certified in Building AI Agents

Goals

Learn how to make an advanced AI-powered Chatbot using LLMs and Knowledge bases.

What you'll Learn

Prompt Engineering

Leveraging LLMs & NLU

Using Knowledge Bases & RAG

Ideal for

Designers & Developers

Product Managers

AI Product Decision Makers

Master the Art of Conversational AI with Hands-On Training in AI Agent Development

Top Benefits of Attending the AI Agent Building Workshop

Hands-On
Experience

Lean skills by building your own AI Agents.

Networking Opportunities

Connect with peers and industry experts.

Expert
Guidance

Receive mentorship from seasoned AI Pros.

Enhanced Career Prospects

Boost job opportunities and career growth.

Professional Certifications

Earn a professional credential in AI.

Comprehensive Learning

Master all facets of AI agent development.

Live & On-Demand

Our Workshops are both LIVE & On-Demand. This mix allows you to learn at your own pace and get hands-on help from our instructors in the Live Workshops.

Take Your Project to the Next Level.

AI Agent Workshops

In Person & Online

In Person

Day 1: Foundations of AI Agent Design

September 25th: 9 am to 4:00 pm PT

9:00 am: What is Conversation Design

Introduction to conversation design principles
Importance of user experience in AI interactions

9:30 am: AI Agent Build Stack

Overview of tools and technologies used in AI agent building
Introduction to platforms and frameworks

Part 1: AI Agent Building Principles

10:00 am: Psychology, Flow, Personality, Information

Understanding user psychology and behavior
Designing conversational flow and personality
Information architecture for AI agents

10:30 am: Coffee Break

11:00 am: Designing Overall Structure

Four Parts of an Agent
Structuring your AI agent for optimal performance
Hand on Mapping of your AI Agent

12:00pm: Lunch Break

Part 2: Designing & Launching your AI Agent

1:00 pm: Creating your Onboarding

Steps to create an effective onboarding process for users
Techniques for user engagement and retention

2:00pm: Adding Knowledge Base

Building and integrating a knowledge base
Ensuring accuracy and relevance of information

2:30 pm: Coffee Break

3:00pm: Prompt Engineering & Tuning: Prompt Chaining, Personality

Advanced prompt engineering techniques
Tuning prompts for better user interaction
Developing a consistent and engaging agent personality

3:30pm: Q&A and Recap

Open session for questions and clarifications
Launch your MVP

Online

Day 2: Advanced AI Agent Development & Going Live

September 26th: 9 am to 3:00 pm PT

9:00am - 9:30am: Taking your Agent to the Next Level

Strategies for enhancing AI agent capabilities
Leveraging advanced features and functionalities

9:30am - 10:00am: Deep Dive on LLMs & RAG

Understanding Large Language Models (LLMs)
Introduction to Retrieval-Augmented Generation (RAG)

Part 1: Knowledge Base & Prompt Engineering

10:00am - 11:00am: Advanced Prompt Engineering & Persona Set Up

Techniques for sophisticated prompt engineering
Setting up and refining AI agent personas

11:00am - 12:00pm: RAG: Keys to a Great Knowledge Base

Best practices for implementing RAG
Ensuring a robust and effective knowledge base

12:00pm - 1:00pm: Lunch Break

Part 2: Set up Pre-Determined Paths

1:00pm: Adding Predetermined Flow

Designing and implementing predetermined conversational paths
Ensuring smooth and logical user interactions

2:00pm: Adding NLU

Integrating Natural Language Understanding (NLU) capabilities
Enhancing the AI agent's ability to understand and respond

3:00pm: Q&A | Going Live

Meet the Instructors

Stefan is the visionary behind Chatbot's Life, a globally recognized chatbot publication that has been at the forefront of the industry for the past seven years. With hands-on experience from collaborating with industry giants such as AOL, Oath, Outbrain, and National Geographic, Stefan has accumulated a wealth of knowledge in the conversational AI domain. Recently, he has pioneered the New Conversational UX Stack, a holistic approach that seamlessly integrates LLMs, Knowledge Bases/Vector DB, prompt engineering, and compelling storytelling into Conversational User Experience (CUX). As you embark on this workshop, Stefan's expertise promises to shed light on the transformative potential of conversational AI.

Austin brings to the table a rich 7-year background in UX Design, having partnered with a diverse array of startups. His intrigue with the nuanced dynamics of natural language and human-machine interactions catalyzed a shift towards Conversation Design. In the last three years, Austin has emerged as a formidable figure in Conversational User Experience (CUX), notably through his innovative work on Salesforce bots for Slack. As we delve into the world of conversational AI in this workshop, Austin's unique blend of design expertise and practical experience in bot building will be invaluable.

Every Workshop Attendee will get Access to the On-Demand Version of the Workshop