NLU Certified Workshop


1. Setting Up Your Project

The Project

Our goal was to create a project that is universal! Something that can be applied in multiple situations and use cases from lead generation, to customer service, to order tracking, to live chat and more.


So, we created a starter bot for you. This starter has a number of intents, entities, context, etc... and is a great place to begin our project. As you go through the project, please update the bot to meet your needs.

For the project we had to pick a topic for the bot. We could have gone with something boring like XYZ Corp or a Flower Shop, so instead we went with a Chocolate Factory Bot! Remember this is just an example and you should update the bot to meet your needs. 

2. Bot Profiles

3. Data Analytics for your Bot

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